About > Testimonials

“Due to their past performance and successful collaboration with JN+A and HVS, First Finish was a clear choice for the complex renovation executed at our Sheraton Hotel in Edison, New Jersey.”

Chris Muldowney
Senior Project Manager
Buccini/Pollin Group

“First Finish’s effective communication with ownership and the design team allowed them to bridge the gap and keep the project on schedule.”

Chris Muldowney
Senior Project Manager
Buccini/Pollin Group

“First Finish Inc. was selected as General Contractor on major hotel interior renovation including over 700 (or you could say “nearly 800”) rooms and suites. The schedule included fast turnarounds of up to 80 rooms in 14 days. Not only was this demanding schedule met, but in some cases it was exceeded by First Finish. Attention to detail and consideration of guest satisfaction were all vital components to the successful completion of this project.”

Dan Kirby
AIA, AICP Boyken International
Orlando Office

“If there’s one element that really stood-out throughout the renovation, it was the detailed punch process. First Finish made a commitment to a thorough process and actually delivered on what they promised. Other General Contractors could learn a lot from First Finish about the punch process. When they reported rooms ready for turn-over, they truly were ready.”

Dan Kirby
AIA, AICP Boyken International
Orlando Office

“What strikes me about First Finish, aside from their ability to be flexible in handling logistical challenges within an aggressive schedule, is the quality of their work and tremendous amount of service they provide. I’ve recommended them to work on our other properties as they need renovations.”

Jeff Brainard
General Manager
Embassy Suites Hotel Chevy Chase

“First Finish was able to overcome challenges during a major renovation project in just 9 weeks. They used some creative scheduling and were able to rearrange things on the fly. Although I had not used them for renovation work in the past, I was able to see the quality of their work at other properties I visited. I’ll certainly use them again.”

Jeff Brainard
General Manager
Embassy Suites Hotel Chevy Chase

“First Finish took a 35 year-old building and made an “extreme makeover” in the conversion of a Howard Johnsons to a Country Inn Suites. Their quality of work was great; in fact, many guests think this is an entirely new building. They’ve set the standard in how to remake a hotel.”

Bill Conway
President
Sharcon Management, Hotel Mgt. Development Company

“I’ve worked with First Finish over the years they’ve been in business and have a level of trust with them—enough so that I’ve had them come back to the same property when it’s needed refurbishing, which has been about every 7 years or so. Their work is exceptional.”

Bill Conway
President
Sharcon Management, Hotel Mgt. Development Company

“I cannot say enough about how professional and timely First Finish managed Harbor Court’s major renovation of all our guestroom bathrooms. They were able to meet all projected deadlines and minimized hotel revenue losses.”

Joe Dantoni
Assistant General Manager
Harbor Court Hotel

“I’m the queen of change orders and First Finish worked very well with us by providing movement in the renovation design process.”

Onahlea Shimunek
General Manager
Baltimore Marriott Inner Harbor at Camden Yards

“I’ve been in the business for 25 years and so I know renovations of hotels are always tough. First Finish brings to the table a hospitality approach to renovation construction. They’re concerned about the site’s appearance making sure to keep it neat and clean throughout the duration of the renovation process. They make sure their crews look and act professionally while on site. And, unlike many renovation companies I’ve used, First Finish is responsive and solutions-oriented so when issues come up—as they always do—they deal with them up front.”

David Welliver, CHA
General Manager
Crowne Plaza Dulles Airport

“First Finish was able to handle both projects [Marriott Dulles Suites & Marriott Inner Harbour] to exceptional quality and with excellent project management.”

Nick Muir
Senior Project Director
Marriott International

“There was initial concern about the tight deadline to complete the renovation of our meeting rooms and then code issues and construction challenges lead to a work stoppage. Instead of blaming the situation, First Finish put a plan together to meet the original schedule. In my time here, this has been the first substantial renovation project completed on time.”

Tim Hartwig
Director of Engineering
JW Marriott Hotel

“First Finish said they’d meet our schedule and they did. No excuses, just solutions to the problems.”

Tim Hartwig
Director of Engineering
JW Marriott Hotel

“We took note of how well First Finish was able to keep the construction areas clean and hide the renovation construction debris out of the public eye during the duration of the project.”

Mike Etherton
Vice President
Mark G. Anderson Consultants

“First Finish works as a team... working very well with the general manager, rooms director, operations and engineering staff.”

Mike Etherton
Vice President
Mark G. Anderson Consultants

“First Finish has the ability to problem solve and let us know about issues before they become problems.”

Mike Etherton
Vice President
Mark G. Anderson Consultants